Privacy Policy

The New York Conservatory of Music (“NYCM,” “we,” “us”) is a 501(c)(3) nonprofit music school at 321 East 69th Street, New York, NY 10021. This policy covers www.nyconservatoryofmusic.org and the forms, payments, and services offered through it.

Inquiries.When you use the contact form we receive your name, email address, and the instrument and lesson type you are interested in, and, if you provide them, your phone number and a message. For the PreK interest list we also receive your child’s first name and birth month and year, the kind of class you would like, and the days and times that work for you. The office uses these only to form a group and keeps them until your child joins one or you ask us to remove them.

Registration and trial lessons. When you register or book a trial lesson we receive the student’s name and, if you provide it, age; the parent or guardian’s name; an email address and phone number; the instrument; and any level, preferred teacher, preferred times, lesson format, or notes you add. A booked trial lesson is placed on the teacher’s calendar with the student’s name, age, instrument, level, and your notes so the teacher can prepare; your contact details stay with the office.

Event sign-ups. When you sign up for a recital or master class we receive the contact’s name, email address and, if you provide it, phone number; the number of people coming; and, for a performer, the student’s name, teacher, and program. For some events we also keep the performer’s or contact’s name, role, and number of people, a performer’s teacher and program, and which performer an audience member is coming to hear, on the school’s calendar to count places and prepare the printed program. For our annual recitals, where the office works from that list instead of an email for each sign-up, it also holds the contact’s name, email address and phone number and any note or request you add. We delete all of it 30 days after the event.

Payments and donations. Tuition payments and donations are processed by Stripe on Stripe’s own secure page. We never see or store your full card number. We receive your name, email address, the amount, and what the payment was for, which we keep for our school and tax records.

Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, and the pages requested. We use IP addresses to limit repeated form submissions and to block spam, and our forms use a spam check from Cloudflare that may evaluate your browser to tell people from bots.

We count visits with Vercel Web Analytics, which records which pages are viewed, the referring site, and general device, browser, and location information. It uses no cookies, and it does not identify you or follow you across other websites. We do not use advertising cookies.

The faculty music player remembers which track you were on and whether it was muted, stored only in your own browser.

Concert videos are embedded from YouTube. YouTube may collect information or set cookies when you play a video, under Google’s privacy policy.

We use the information you share to answer your questions, schedule lessons, match students with teachers, enroll students, process payments and donations, send receipts, and keep the records a school and nonprofit are required to keep.

We do not sell or rent your information, and we do not share it with anyone for their own marketing.

We share information only with the service providers that run this website and our school operations, and only as needed for them to do so:

• Vercel, which hosts this website and counts visits
• Resend, which delivers form submissions to our office by email
• Google, whose calendar holds teachers’ lesson schedules and event sign-up counts
• Stripe, which processes payments and donations
• Cloudflare, which provides the spam check on our forms

We may also disclose information when the law requires it, or to protect the safety of our students, families, and staff.

Many of our students are children. Information about a child is provided to us by a parent or guardian through our forms or the office. This website is not directed to children, and we do not knowingly collect information directly from children under 13. If you believe a child has sent us information without a parent’s involvement, contact us at office@nyconservatoryofmusic.org and we will delete it.

We keep inquiry and enrollment information for as long as it is useful for corresponding with you and for the student’s time at NYCM, and payment and donation records for as long as tax and accounting rules require.

You may ask us what information we hold about you or your child, ask us to correct it, or ask us to delete it where we are not required to keep it. Email office@nyconservatoryofmusic.org or call 212-717-9590.

This website is served only over encrypted connections, and payment details are handled entirely by Stripe. No method of transmission or storage is perfectly secure, but we take reasonable care to protect the information you share.

If we change this policy we will update the date at the top of this page. Our tuition and refund policies are on a separate page.